Privacy Policy​

Privacy Policy​

Washington Fireplaces

16 Elswick Road, 

Armstrong Industrial Estate,

Washington, 

NE37 1LH

Tel – 0191 416 5467

www.washingtonfireplaces.co.uk

washingtonfireplaces@outlook.com

PRIVACY POLICY

We at Washington Fireplaces are committed to respecting your privacy. This privacy policy explains how we collect and use personal information. We believe a business should use customer information honestly and only for the purposes of provide a better experience for our customers. At Washington Fireplaces, we only use customers details e.g. home addresses, email address and phone numbers to arrange surveys, fitting services or deliveries.

We will keep your information safe, never misuse it and never pass it on to other companies or third-parties. We recommend you read this privacy policy in full before using this website or submitting any personal information – that way you will know exactly what we will be doing with the information you give us and can rest assured you will not have to worry about it. By using the site, you accept the practices described herein, which is a legal speak way of saying that we will not ask for this information if we could provide the same high quality online shopping experience without it, and as such by using those features of the website you are in a sense giving us the go-ahead to use that information to provide those features.

We have built the website in such a way that you can browse and enjoy most the site without ever having to give us any information that could identify you as a specific person (in legal parlance that data is referred to as PII – and includes, but isn’t limited to, email address, name etc). However some of the more advanced features of the site (contacting us via our contact page) do require some PII, in those cases by providing us with PII you’re also technically consenting to us using it to enhance your shopping experience. Because PII is particularly sensitive, we’re also careful about how it’s used: we never, ever share or sell PII (or any data for that matter) to any other business or third-parties.

We collect personal information, such as your name, postal addresses, email address etc. We store this information when you place an order or book a survey with Washington Fireplaces or submit your data to us (using or contact page). This data is held securely and is only accessible to Washington Fireplaces staff members with the correct authorisation. When you place an order on this website, we consider the information you enter as private. The information is kept on a secure server protected from outside parties. We will not pass your data on to third-party companies.

Commitment to Data Security

We keep all your personally identifiable information secure. Only authorised employees, have access to this information. All emails from Washington Fireplaces can be stopped upon the request of the recipient.

Cookies

What Are Cookies – As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned, if there is something that you aren’t sure on, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods.

Washington Fireplaces

16 Elswick Road, 

Armstrong Industrial Estate,

Washington, 

NE37 1LH

Tel – 0191 416 5467

www.washingtonfireplaces.co.uk

washingtonfireplaces@outlook.com