Warm Welcome

All of our staff are friendly and happy to help. Each member of staff specialises in a specific area, so will always be able to answers any questions you might have.

At The Heart Of Your Home

Our goal is to give you a "focal point" that will transform your house into a home.

Lets Us Shed Some Light On The Matter

No question is too big or too small. We are happy to answer any queries.

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Let us Tell You
more about us.

Washington Stove & Fireplace Centre is a leading fireplace company that prides itself on being your local supplier of quality Stoves, Gas Fires, Electric fires and Fire Surrounds. With more than 35 years experience, we are one of the oldest established manufacturers/showrooms in the North East, and now we are bigger than ever.

01

Price

We at Washington Stoves & Fireplace Centre aim is to give you the product that is right for you. We cover all areas of styles and budgets.

02

Personalised

If you still cannot see anything that appeals to you, don’t worry, we can offer our clients a unique Bespoke-Design service that fits your needs.

03

Professional

Our team consists of experienced sales consultants who are able to give initial technical information and discuss your ideas and provide some price indications.

"Please pop in and see the team to discuss all your fireplace and stove requirements, we look forward to seeing you."

Choice

We have Stoves & fires on display from all the major manufacturers such as Gazco/Stovax, DRU, Dimplex, Flamerite, Purevision and Evonic to name just a few. We also have over 100 Limestone, Marble and Wood Surrounds on display at any one time. If you still cannot see anything that appeals to you, don’t worry; we manufactures all the marble and limestone surrounds we sell, as a result we can offer our clients a unique Bespoke-Design service. We can resize any of our existing product range or we can manufacture a surround to your specifications, fitting your room and lifestyle.

communication is key

personal service

making a start

At Washington Stove & Fireplaces Centre we believe the best results are achieved through a holistic design-to-installation approach, working closely with clients and designers from inception through to completion to ensure the best end product.

We are able to give initial technical information, discuss your ideas and provide some price indications in tour showroom or over the phone. Following this we would recommend that an initial meeting take place between one of our Design Consultants and the client/builder/architect/interior designer along with any other necessary parties on site. A meeting in situ allows us to fully understand the anomalies of the specific situation, suggest design options as well as address technical requirements.

get to know each other

Our experienced sales consultants will talk through all your options and any technical information required.

Keeping You In The Picture

Following the consultation, technical 3D visual drawings can be supplied upon receipt of a a deposit or an order.

determining your goals

Our aim is to give you exactly what you want; our unique design service will give you the fireplace you desire.
client satisfaction
98%
Success Rate
98%

We Will Help You Every Step Of The Way

If you want more information on any of our products or services, please feel free to contact us. We are more than happy to help you on your make the right choice for you.

we work hard
in all fields

Our team consists of experienced Sales Consultants, Designer, Bricklayer, Joiner, Time Served Stonemason, Gas Safe & Solid Fuel registered fitters to install your stoves and fires safely. We have all areas covered.

Solid Fuel

For woodburning and solid fuel stoves, take advantage of a fully qualified fitting teams.

Gas

We only use fully qualified Gas Safe registered fitting teams, giving you peace of mind.

Electric

All of our teams are available for Electric installations. A dedicated Electrician is available for any advanced work if required.

Design

We have a dedicated Designer who can work with you to create your ideas into reality. The hard part is deciding what you want.
A house with no fireplace is a house without a heart.
Gladys Taber

important things you should know

Questions And Answers

Yes we can make almost any size you require. We make all of our limestone and marble surrounds we sell. Because we manufacture the suites we can offer custom sizes that are tailored to client’s taste or domestic setting.

Yes we do. Having a survey is crucial part of nearly all fire and surround installations. Getting a survey eliminates any issues that might arise during the fitting process plus, a survey will make sure your property is compatible with your chosen fire/surround.

There is a small charge of £100 for a survey, however, that £100 will be deducted from your goods if you decide to go ahead with the fitting, resulting in the survey being free.

If you do go ahead with a survey, pay £100 and you change your mind, we will reimburse you £80 of the £100 payed. All of our fitters are self employed qualified fitters and the £20 charge covers their time and fuel cost.

The normal turnaround time is 3-4 weeks from first ordering to fitting or delivery. If we have the goods in stock this can greatly reduce the time to within a week. 

Yes we can offer upto 12 Month 0% Finance on all goods. A cash deposit is required to secure goods.

PLEASE NOTE: 0% Finance is not available on any fitting. 

Yes we do. Take advantage of fully qualified and experienced fitting teams. All the 3rd party fitting teams we use are Fully qualified and experienced in their particular field. The fitting teams also have a number of Stone Masons on board, resulting in your chosen surround and fire been fitted to the highest standards. Call us on 0191 416 5467 for more details and pricing.

PLEASE NOTE: Standard fit does not include major building work, for example, substantial plastering, structural support and carpet fitting.

Yes of course. If a customer wants to arrange their own fitter, we are more than happy to supply the goods only. 

A delivery can be arranged (a £30 charge is required) or the customer can arrange their own suitable transport and pick up direct from the warehouse. 

We do not dispose of old surrounds or waste material produced as a result of any installation. We can organise disposal of most waste but this is will incur a cost.

 

PLEASE NOTE: Washington Fireplaces and the relevant  fitting team DO NOT make any financial gain, we simply pass on the cost we have to pay for any ethical waste disposal. please call for more details.

0191 416 5467

Our Washington based showroom has over 150 displays and we are about to get even bigger. We have the largest selection of surrounds, stoves, gas and electric fires in the Northeast. 

Our displays are always evolving and we have something for everybody.